Revision of ISO 9001 Quality Management System

       ISO 9001, the world’s leading quality management system, will be revised by the end of 2015.

ISO standards are revised every 5 years to decide if a revision is required. The new ISO 9001 revision is in response to the latest trends and will also be compatible with other management systems such as ISO 14000.

If you are ISO 9001:2008 Certified, are you ready for the ISO 9001:2015 revision?

ISO gives organizations 3 years to migrate their Quality Management System (QMS) to the new version.

Why are you reading this and where do we come in?

If you are ready to migrate to the new ISO 9001:2015 revision and are considering a pre-assessment of your QMS against the new version, we at Al Batra Management Consultancy, can perform a Gap Assessment of your existing system with respect to the new revision of ISO 9001.

Who are we?

Al Batra Consultants (ABC) is a leading Management System Certification consultant in the Middle East, offering consultancy services for all ISO standards. Based in Sharjah, ABC offers its services in Dubai, Abu Dhabi, Ajman, Al Ain, Ras Al Khaimah and Fujairah. Al Batra Consultants’ portfolio includes wide range of certification services like ISO 9001, ISO 14001, ISO 18001, ISO 22000, HACCP, ISO 27001, ISO 10002, ISO 30000, ISO 20000, ISO 39001, ISO 26000, ISO 22301, ISO 29001, ISO 13485, ISO 50001, ISO 28000, ISO 29991, ISO 31000, ISO 22870, ISO 15189 and more. Al Batra Consultants are working in field of management system consulting practices and having rich experience in the same field and we have an enviable client list in UAE and other countries like Oman, Qatar, Bahrain and India.

Why is there a need for a Gap Assessment?

• Identification of any weaknesses between the new standard and your current Quality Management System.

• The Employees of your Organization get the time and materials to understand and absorb the changes in the new QMS

• Saves Time and Money as Budgeting can be done more effectively for the migration to the new standard.

• Helps in identifying risks before the transition so as to avert any potential crisis that may arise during the migration period.

• Helps in identifying new opportunities that will arise during and after the course of the migration.

What do you need to do next?

All you need to do is call us or get in touch with us through email and leave your contact details with us. We will be in constant touch with you and we will move forward to the gap assessment as soon as you are ready.

Halal Certification

Halal simply means permitted or lawful. So when we are talking about halal foods it means any foods that are allowed to be eaten according to Islamic Sharia law.

This means that for any food to be considered halal it must comply with the religious ritual and observance of Sharia law.
Halal certified means that food has been subjected to approved certification systems which guarantee to consumers that nothing in the food has any forbidden components. Halal certificates are issued, for a fee, by a certifying body.
We help you with the certification process and ensure that it is hassle free. We assure you that the certificate provided, will be from a recognized halal certification body which is valid all over UAE and also internationally.

ISO 1002 - Complaint Management System

ISO 1002 Complaints Management System provides guidance on the process of complaints handling related to products within an organization including planning, design, operation, maintenance and improvement.

A happy customer makes for a happy company. When applying the customer satisfaction management standards from the ISO 10000 family, you manage and enhance customer satisfaction in a structured way. A scored assessment provides measures on effectiveness, risks and opportunities for improvement.
The standards are applicable to any company regardless of size and product or service provided. You can choose to apply the entire set of standards or individual documents. The four standards address customer satisfaction monitoring and measuring, code of conduct, complaints handling and external dispute resolution. While non-certifiable, the standards provide organizations with sound guidance on the critical aspect of customer satisfaction management, a topic briefly covered in the Quality Management System standard ISO 9001. A scored assessment by DNV Business Assurance will ensure that you are on the right track towards happy and loyal customers.

What are the main benefits?
Applying one or more standards will help you mitigate customer dissatisfaction, enhance customer loyalty and improve your company’s external reputation. With a systematic approach to customer satisfaction management coupled with a scored assessment from DNV Business Assurance, you will get full visibility of the effectiveness, strengths, weaknesses, risks and opportunities for improvement. When paired with ISO 9001 certification, you get a deep dive assessment into the compliance and effectiveness of your customer satisfaction management processes. The assessment report can be used as an internal benchmark, support your self-assessment efforts, encourage transparency regarding your customers’ satisfaction management, and demonstrate progress, compliance and performance toward suppliers and customers.

ISO 27001 - Information Security Management System

Information is key to the growth and success of an organization. ISO 27001 is an information security management system (ISMS) standard published in October 2005 by the International Organization for Standardization and International Electrotechnical Commission.

The ISO 27001 standard was published in 2005, and revised in September 2013, essentially replacing the old BS7799-2 standard. The Revised ISO 27001-2013 is putting more emphasis on measuring and evaluating ISMS performance as well as more controls for new section on outsourcing considering the nature of IT business. BS7799 itself was a long standing standard, first published in the nineties as a code of practice. As this matured, a second part emerged to cover management systems. It is this against which certification is granted. Today in excess of a thousand certificates are in place, across the world.

ISO 27001:2013 enhanced the content of BS7799-2 and harmonized it with other standards. A scheme has been introduced by various certification bodies for conversion from BS7799 system to ISO 27001 system.

By implementing information security management system as per ISO 27001:2013 standard, organization can achieve following benefits from the iso 27001 systems with continuous improvements.

 The following is a list of potential benefits of ISO 27001 System

• Interoperability: This is a general benefit of standardization. The idea is that systems from diverse parties are more likely to fit together if they follow a common guideline.
• Assurance: Management can be assured of the quality of a system, business unit, or other entity, if a recognized framework or approach is followed.
• Due Diligence: Compliance with, or certification against, and international standard is often used by management to demonstrate due diligence.
• Bench Marking: Organizations often use a standard as a measure of their status within their peer community. It can be used as a bench mark for current position and progress.
• Awareness: Implementation of a standard such as ISO 27001 can often result in greater security awareness within an organization.
• Alignment: Because implementation of ISO 27001 (and the other ISO 27000 standards) tends to involve both business management and technical staff, greater IT and Business alignment often results.
• Management can be assured of the quality of a system, security of data, business unit, or other entity, if a recognized framework or approach is followed
• Organisational Credibility & Reputation
• Can help identify process improvements & reduced customer complaints
• Provides evidence of due diligence & reduces the likelihood of product recall & adverse publicity
• Improves your organizations image

HACCP - Hazard Analysis & Critical Control Points

HACCP stands for Hazard Analysis Critical Control Point. It is a process control system designed to identify and prevent microbial and other hazards in food production.

HACCP it is designed to minimize the risk of potential hazards. Implementation of HACCP In an organization is to ensure that adequate safety procedures are identified, documented, maintained and reviewed on the basis of the principles used to develop the system of HACCP (“Hazard Analysis and Critical Control Point”).

HACCP provides a systematic assessment through all food manufacture stages (from handling of raw materials to food production and distribution to customers), by identifying critical points in the food production cycle. HACCP moves away from reliance on final product testing to a more proactive, preventative approach of controlling potential hazards and it delivers a method of controlling food safety through all the production and distribution processes.

The Benefits of Compliance of HACCP System are:

• A protective approach to food safety and effective tool to reduce risks associated with food production
• Reduces the need for, and the cost of end product testing
• Reduced operational costs in food production because technical resources are concentrated at the critical points.
• Reduces the likelihood of product recall & adverse advertising
• Enhances customer satisfaction / reduces dissatisfaction